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privacy policy


Our company, no pain no gain (hereinafter referred to as "our company"), considers the protection of personal information to be a social responsibility, and in order to manage and operate a website that customers can use with peace of mind, we protect personal information. Based on our policy, we have established the following "Handling of personal information on the website".

Scope of handling of personal information

The handling of personal information applies when you use our website to purchase products, contact us, subscribe to our e-mail newsletter, etc. Personal information collected when customers use our site will be managed in accordance with our policy on the handling of personal information.

Purpose of use of personal information

In addition to the purpose of providing this service, the Company uses personal information and order information (including information regarding the customer's order history) collected from customers for the purposes specified in the following items. You may. We will not use your personal information for any purpose other than providing this service or the purposes specified below.

(1) When introducing our products and services to customers

(2) When our company processes orders, confirms order details, and makes changes on behalf of customers.

(3) When responding to inquiries from customers

(4) To request customers to provide their opinions and impressions regarding our services.

(5) To use the information for purposes for which we have separately contacted the customer and obtained their consent.

(6) To create statistical data categorized by customer attributes (age, address, etc.)

(7) To provide and display information and services that match the preferences of each customer.

Regarding the safety management of personal information

In order to ensure the accuracy and safety of personal information, we manage access to personal information, limit the means of taking it out, and take reasonable security measures to prevent unauthorized access, leakage, loss, destruction, falsification, etc. In addition, in the event that an incident related to personal information such as a leak occurs, we will promptly take appropriate measures, including measures to prevent recurrence.

About entrustment of personal information

Our company may entrust business to the extent necessary to achieve the stated purpose of use. In that case, we will appropriately manage and supervise the subcontractor. (Business subcontractors include shipping companies, printing companies for sending direct mail, and collection companies in the case of unpaid product charges, etc.)

Disclosure of personal information to third parties

Our company will not provide or disclose personal information to third parties such as other businesses or individuals without the consent of the individual. However, this does not apply in the following cases. (1) When the person consents to the provision of information

(2) When a public institution such as a government office requests disclosure based on laws and regulations.

(3) When personal information is disclosed to a business partner related to the operation of this site. However, in this case, the information disclosed will be limited to the necessary range, and the recipient will be obligated to manage personal information through contracts, etc.

Regarding cookies

A cookie is a piece of data stored on your hard drive that contains information about you. The use of cookies on our site is in no way linked to any personally identifying information. You can still use our site even if you refuse cookies. This site uses cookies on product detail pages and shopping carts. If you refuse cookies, the shopping cart will not work. Our store does not use cookies for the purpose of collecting unnecessary information. When purchasing in cart format (not limited to our store), we recommend that you enable cookies in your browser. Cookies are not used for any purpose other than displaying the cart and your own purchase history, so if you are purchasing in cart format, please enable cookies in your browser. Our website uses cookies to collect access logs to help improve the usability of the site, and to make the site more convenient for users by saving them the trouble of entering personal information when they return to the site. There is a page that uses .

Other things to check regarding privacy on the Internet

(1) Please be aware that if you voluntarily disclose personal information on a publicly accessible Internet site, such as a bulletin board, that information may be collected and used by other users. If you publish your email address, you may receive unwanted messages based on the information posted there. Customers must be aware that they transmit information at their own risk.

(2) Third-party sites and services that can be accessed through this website, or companies that collect personal information through sweepstakes, sales promotions, etc., have their own privacy-related terms and conditions that are independent of our company. We have established collection rules. We have no obligation or responsibility for the terms or activities of these independent third parties.

Changes and notifications regarding the handling of personal information

Our company may change the handling of this personal information without prior notice due to our business needs, the enforcement of new laws, revisions to existing laws, or other circumstances. If we make any changes, we will notify you by posting them on this website. Please check the latest content on this page before using.